…staffing problems! Unless you’ve got a cloud-based workforce planning system to do the heavy lifting for you.
If you manage employees in the retail sector, or own a retail business, there is no better time than right now, in the run-up to Christmas, to switch over to a cloud-based workforce management software. While the cost-of-living crisis may mean shops are slightly less manic than they have been, Christmas is still Christmas, people do still love a last-minute spree, and there are also guaranteed to be several members of staff frantically taking their remaining holiday days rather than face losing them if they cannot be rolled over to next year.
Crisis or no crisis, Christmas is always the best performing and busiest time of the year for the retail sector. No-one can resist the feel-good factor of some festive shopping whilst humming along to cheesy Christmas songs that are played loudly and proudly across the length and breadth of the country (Noddy Holder, Band Aid, etc.), and if you work in retail, you wouldn’t want them to resist it either.
But spare a thought for the headaches it creates for the HR people who are tasked with taking on extra staff to cover holidays, sickness and increased volumes of customers, and, with it, the added payroll calculations, including tons of overtime and different pay rates, not to mention making sure each agency has all the right information for their staff members so as to cross reference payments accordingly. And we shudder to think at the Herculean mission of planning rotas during these weeks. If, on top of all this, you are still dealing with paper time sheets, rotas and holiday forms, the words “logistical nightmare” probably don’t even come close; it’s enough to bring anyone out in cold sweats just thinking about it.
So, what can be done to make it all more organised, efficient and, well, bearable? Invest in a workforce planning system such as Employee Attendance Cloud by Chronologic, which will help you control all of these things and remove the weight of the world from your shoulders.
Amongst other things, Employee Attendance Cloud can help you to:
Track retail workers’ hours this Christmas: No matter which clock-in method you choose, whether it’s smartphone app, biometric fingerprint terminal or a simple swipe card, EAC will accurately keep track of your team during their working hours.
Make the payroll process quicker, easier and more accurate: By accurately tracking employees’ hours, you know your payroll data is correct. You can also add different pay rules, such as breaks, overtime, roundings and more, as well as set different pay rates as needed.
Organise seasonal and agency staff efficiently: One of the most stressful and time-consuming aspects of taking on extra workers during the festive period can be all the onboarding admin work that goes with it. But EAC takes away the pain! From the moment you add users to the system, they can start working.
Schedule your rotas: Understaffing is not a situation you want to see yourself in, especially not in the coming weeks. It’s never been easier to make sure you have the correct number of staff, plan your rotas, add new staff members, swap shifts, manage absences and much more.
These are just some of the many ways your business can benefit from using a workforce planning system, but there are so many more to discover.